8a Certified Small Business STARSIII Contract Holder
Maven Group DART Approach
Discover
- Review Documents and Event Logs
- Interview Stakeholders and Technologists
- Perform Root Cause Analysis
Assess
- Roles and Responsibility Alignment
- Handshakes
- Vendor and Platform Control interoperability
Report
- Event Facts and Circumstances
- Lessons Learned
- Prioritized Action Plan
Transform
- Revise Roles and Responsibilities
- Enhance License Optimization
- Draft Comprehensive Service Level Agreements